Correction Policy

At New Media Focus, Inc., we strive to ensure that all information published on Rakwa is accurate, timely, and reliable. However, we recognize that errors or inaccuracies may occasionally occur. Our Correction Policy outlines how we handle and communicate corrections to maintain transparency and trust within our community.

  1. Identifying Errors

    • Internal Reviews: Our team regularly reviews content to detect inconsistencies or inaccuracies.

    • User Feedback: We encourage users to report any errors or outdated information by contacting us directly.

  2. Investigation and Validation

    • Upon receiving a correction request or identifying a potential error, our team will review the relevant information and verify its accuracy.

    • We may consult with content providers, business owners, or relevant sources to gather additional context and confirm the validity of any changes.

  3. Implementing Corrections

    • Prompt Updates: If an error is confirmed, we will correct the content as soon as possible.

    • Transparency: When a correction is made, we may include a brief note indicating that an update or correction has taken place, especially for substantive changes that impact user understanding.

  4. User Notifications

    • Significant Updates: If the correction substantially changes the meaning or credibility of the content, we will make reasonable efforts to notify affected users, such as by posting a notice on the relevant listing or page.

    • Minor Edits: For minor typographical or factual edits that do not affect the overall content, a correction notice may not be necessary.

  5. Ongoing Quality Assurance

    • We continuously monitor feedback channels and conduct periodic checks to maintain the quality and accuracy of all published content.

    • Users are encouraged to report any issues at any time to ensure that Rakwa remains a trustworthy and up-to-date resource for the community.

  6. Contact for Corrections

    • If you believe you have found an error or would like to request a correction, please reach out to our support team. Provide as many details as possible, including the specific URL or listing where the error appears and any supporting information.

By adhering to this Correction Policy, we aim to maintain high standards of accuracy and transparency, reinforcing the reliability of Rakwa as a trusted platform for the Arab American community. We value your input and appreciate your help in making our information as accurate as possible.

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